You’ve logged into cPanel only to see a blank interface. Why? Probably because your SMTP authentication data is invalid or it won’t load properly. If you’re able to log in to cPanel, try disabling proxy domains or clearing your web browser cache. If all else fails, you can use a proxy server to log in to clients.
cPanel login interface doesn’t load
If the cPanel login interface doesn”t load, it is possible that your domain name has been pointed to a different server. If this is the case, you can change the name in your DNS to the actual server name. You can also access cPanel directly through the WHM interface. To fix this issue, follow the steps below:
Make sure you have the Cloud Hosting Reseller Account. Activate Cookie IP Validation to limit the number of attackers that capture cPanel session cookies. Also, make sure you disable proxy domains. Changing the setting to Loose will lower the frequency of re-authentication, while Disabled disables it completely. You can also try to use a different browser.
Click the “Manage” button. This will open the File Manager, where you can access various functions. For example, you can move a file by selecting it, entering a new path, and clicking the “Move File(s)”. However, be cautious when you modify cPanel files, as they affect the server. Apart from managing the files, you can also manage the password of your cPanel account.
If cPanel login interface doesn&t load, the problem is probably your IP. Most cPanel hosting servers maintain a firewall to prevent hackers from accessing the account. Therefore, suspicious IP addresses are blocked. To resolve this issue, make sure you use the right login credentials and do not try to scan the server’s ports. If you have trouble accessing the cPanel interface, contact your hosting provider or go to the server’s control panel.
SMTP authentication data is not valid
When you receive an error message like “SMTP authentication data is not valid”, you should immediately check the details on your SMTP server. Most likely, you entered an invalid email address or password. It could also be due to a connection issue, antivirus settings, or a bad sequence of commands. If you do not have any of these issues, you should contact the host of your mail server for a resolution.
The SMTP server may return an error message with an explanation of the issue and some tips on how to resolve the issue. The message could be a technical problem relating to the server’s connection port, system status, or a missing domain. If you cannot resolve the issue, you should consult the SMTP help page. If you continue to receive error messages, it is likely that the problem with the email server is related to an issue with the username and password.
If you receive an error message saying that the authentication data is not valid, check your email client and mail server configuration. Make sure that you have enabled the SMTP server. Disabled email accounts are another common reason for SMTP authentication data to be invalid. You can also check the mail server logs for any issues. If the email account is disabled, you will get the SMTP error 535 message.
If you’ve disabled your account because you’re spamming, your email server might disable it. However, you can contact your email provider to get your account back online. Many servers will allow you to set up a secure SSL/TLS connection. However, some servers may respond with a 535 error message when you try to connect via encrypted connection. In any case, you must enable SMTP authentication on your server and client before sending emails to your account.
If you’ve received an error message saying that SMTP authentication data is invalid, you’re experiencing a server issue. Your account may have been disabled because of spamming or payment dues. You may also receive a message saying that the account is disabled. If this is the case, contact the server’s support team. If you’re receiving the same error message with another email client, this same method should work.
Setting up FTP or SSH connections within cPanel
Having trouble setting up FTP or SSH connections in your cPanel account? Follow these steps to get connected! First, you need to create a public key and upload it through the cPanel web interface. To create a public key, create a text file with one long line, and then upload it to your remote server. Once you have finished this, you’ll see a message saying “Key Generation Completed!”
Next, you need to choose a directory to connect to. In cPanel, this field will auto-populate based on your FTP username, but you can specify the exact location by typing the address manually. Usually, the public_html folder is the primary directory for a domain, and you should enter the username and password for that folder in the Directory field. Once you’ve done that, you can now choose the level of access you want for each folder. If you want to allow certain users to navigate outside of the directory they’ve specified, you can choose’restricted’ in this field.
The first step to setting up FTP or SSH connections in cPanel is to create an FTP account. You’ll need this account to upload files to your website. Once you’ve created your account, you can choose to create additional FTP users. These users can have access to specific directories on your server and can upload and download files. After you’ve done this, you’ll be able to control access to each directory through FTP and SSH.
Another step involves creating a private key. Most secure FTP hosting providers support SFTP or FTPes. You can then save the private key link to your computer. Filezilla will ask you to confirm your password and store your key in putty format. You can also delete the FTP user account with one click. You can also monitor visitors to your site and terminate FTP connections using cPanel’s File Manager.
Using a proxy to login to clients
Often, cPanel will show the error ‘Your IP Address has changed’ when you try to login. If you’re using a shared server, this setting can’t be turned off. Your IP address can change for many reasons, such as ISPs or VPNs. Using a cPanel Proxy can prevent this problem. By using a proxy, you can set a static IP address that will prevent the error message from appearing.
You can access cPanel by creating a subdomain with a cPanel proxy tool. Once you have created a subdomain, you can use the cPanel login form to log in. You can fill in the other fields automatically if the cPanel subdomain is empty. If you previously created a subdomain named webmail, delete the entry and try again. Then, go back to cPanel and check the Document Root section.
Some Internet service providers block ports that are related to cPanel, including 2082, 2083, and 2095. By using a proxy, you can bypass these restrictions and access cPanel without a problem. Alternatively, you can use the cPanel proxy to access cPanel from any IP address. Just be sure to remember to set your proxy’s port forwarding settings.